After submitting the unconditional approval letter (from our bank) to the Big M by the deadline of the end of August, they then came back and said they needed more evidence. So then they asked for the signed loan documents, which took a few days but finally arrived and were signed, and sent to Big M. This was going to be a few days into September but we were advised that would be fine. Then we received YET ANOTHER EMAIL asking for more information (breakdown of the loan) followed by a request to provide our bank statement to them.
HONESTLY, WHY TELL US THAT UNCONDITIONAL APPROVAL IS THE LETTER FROM THE BANK AND THEN WHEN WE PROVIDE THIS YOU RUN US AROUND IN CIRCLES AND ASK FOR MORE AND MORE INFORMATION. QUIT PLAYING GAMES AND WASTING OUR TIME, YOU SHOULD HAVE TOLD US FROM THE START THAT YOU NEEDED ALL OF THAT INFORMATION AS UNCONDITIONAL APPROVAL!!! YOU AS A COMPANY ARE THE EXPERTS!!
Gosh, asking for our bank statement, these people may as well ask me for my pin number while they're at it!! I don't trust a company like this with my bank information.
Just when we thought there was some light at the end of the tunnel... MY GOODNESS THIS NEVER ENDS!! I think the BigM are just stalling and just trying to buy themselves time and give themselves opportunity to penalise us for base price extension and earn a nifty few thousand dollars.
Be very very careful with this mob everyone. Some shady business going on there.