Finally, we managed to get a hold of our Home Decor Consultant to schedule in a follow up colours appointment. Also managed to fit in a quick electrical appointment to correct some of the minor issues.
The colour appointment took approx. 2.5 hours and went a lot smoother than the first appointment. We focused on correcting the many errors that we identified from the colour schedule report and variation documents, we noted down all items that we actually selected and took photos of all our selections to ensure that what is delivered in the house matches our selections. At the sales stage, when you are quoted for the staircase, keep an eye on the description and cost they list for the staircase... staining is apparently not included in the cost although the description says to match the staircase in the display home. Even our home decor consultant was surprised that the high cost we were given for the staircase didn't include the staining.
In terms of the changes to our colours & selections, we were very pleased to receive the updated report and variation document on the same day, instead of facing a 3 week delay. I must say, the total amount of the upgrades really does creep up on you. One thing to note is that any upgrades for the driveway of your home will appear as a separate variation document which will be added at a later stage to your New Home Contract.
Not long after we left Studio M, we received a call from a member of the CSC team to introduce herself as our new CSC, it turns out that our previous CSC was finishing up today.... interesting news. Hopefully we have better communication with the new CSC.
The colour appointment took approx. 2.5 hours and went a lot smoother than the first appointment. We focused on correcting the many errors that we identified from the colour schedule report and variation documents, we noted down all items that we actually selected and took photos of all our selections to ensure that what is delivered in the house matches our selections. At the sales stage, when you are quoted for the staircase, keep an eye on the description and cost they list for the staircase... staining is apparently not included in the cost although the description says to match the staircase in the display home. Even our home decor consultant was surprised that the high cost we were given for the staircase didn't include the staining.
In terms of the changes to our colours & selections, we were very pleased to receive the updated report and variation document on the same day, instead of facing a 3 week delay. I must say, the total amount of the upgrades really does creep up on you. One thing to note is that any upgrades for the driveway of your home will appear as a separate variation document which will be added at a later stage to your New Home Contract.
Not long after we left Studio M, we received a call from a member of the CSC team to introduce herself as our new CSC, it turns out that our previous CSC was finishing up today.... interesting news. Hopefully we have better communication with the new CSC.