Just some of the issues found:
- Upgrades to bench tops, upgrade only applied to 2/4 areas of the house. You would think that consistency is the key to a good build?! Guess not in this case.
- descriptions containing no cost additions to items left out. Wouldn't have been surprised if they took the chance to throw more cost at us later on.
- Light switch on electrical plan not even installed on a wall, instead it's floating in mid air.
- INCORRECT STAIRS AGAIN
- Missing items for light switches, some door handles
- Location of split system is WRONG in the plans. frustrating considering in the electrical plan this was in the correct spot.
Our CSC has been very responsive in trying to address all these issues. However I'm not sure about everyone else involved in preparing this contract. We understand that there are probably a ton of other customers that are also building houses, but if proper care was taken with version 1 of the building contract we wouldn't be in this situation - rescheduling appointments, facing further delays, incurring penalties due to that ridiculous base price extension lie, waiting for all the variation documents to be drafted, waiting for staircase to be corrected for the 4th time, the list goes on.....
Again, WE ARE NOT SIGNING ANY CONTRACT THAT STILL HAS UNRESOLVED ISSUES!! No amount or level of promises from the builder (assuring us that all this will defintely be updated for our approval before building commences) will convince us to sign anything that is not issue free. Mr builder, you know very well that we can't go to the council or developer and ask for approval of our design with plans that are incorrect.
We also need to know how much tiles will be (if additional cost is incurred due to our selections) to ensure that its included in the loan. Therefore this appointment needa to occur on the same day as the building contract so both can be presented to the bank.
The bank needs all documents for review in order to give us the funds, they need ALL documents in order to do this, not bits a pieces of documents that are incorrect and unfinished.
Also, how does the builder expect us to provide them with a further 5% deposit at contract signing when they can't even finish drafting the variation documents and tell us what the overall cost is and what 5% of that total cost is!! Think about it please Mr Builder.
We have gotten to the point where the thought has crossed our minds on whether we should lodge a formal complaint or just start talking to other builders again. This whole experience so far has been exhausting and incredibly frustrating.