Our CSC has been very helpful and responsive but I don't know what is the deal with the non client facing - contract and plans drafting people!?
The amended contract and plans were sent though yesterday and after spending several hours going through it, we have found 6 issues that need to be addressed by FRIDAY!! The STAIRCASE item is still incredibly incorrect and the air con unit has (again) somehow walked itself to a different location on this set plans compared to the last draft. How does the air con wonder off on its own again when its location in the previous set of plans were correct!??!?!! I do not care if you estimators think that's where it should go, I'm the paying customer and it's my house, PUT THE UNIT WHERE IT WAS SPECIFIED IN THE ELECTRICAL APPOINTMENT!! We do not want the unit above our TV for crying out loud!!
Moving on to our staircase, we selected the staircase in November 2013 and to this day after several reminders from us, the staircase is still being listed incorrectly by the Big M. They just don't seem to listen to the important things!
We very much want to be excited that we are so close and can see the finish line of this messy pre construction stage, but we have that little faith in Australia's biggest builder it's almost laughable. We are just so so close to getting over the line but Big M just keep tripping over!!
We won't pay the 5% expected from us by the Big M, especially not when they still cannot get it right. I think this weekend we'll start talking to Carlisle or Boutique again about what they can do for us.
J.
The amended contract and plans were sent though yesterday and after spending several hours going through it, we have found 6 issues that need to be addressed by FRIDAY!! The STAIRCASE item is still incredibly incorrect and the air con unit has (again) somehow walked itself to a different location on this set plans compared to the last draft. How does the air con wonder off on its own again when its location in the previous set of plans were correct!??!?!! I do not care if you estimators think that's where it should go, I'm the paying customer and it's my house, PUT THE UNIT WHERE IT WAS SPECIFIED IN THE ELECTRICAL APPOINTMENT!! We do not want the unit above our TV for crying out loud!!
Moving on to our staircase, we selected the staircase in November 2013 and to this day after several reminders from us, the staircase is still being listed incorrectly by the Big M. They just don't seem to listen to the important things!
We very much want to be excited that we are so close and can see the finish line of this messy pre construction stage, but we have that little faith in Australia's biggest builder it's almost laughable. We are just so so close to getting over the line but Big M just keep tripping over!!
We won't pay the 5% expected from us by the Big M, especially not when they still cannot get it right. I think this weekend we'll start talking to Carlisle or Boutique again about what they can do for us.
J.